Senior Technical Architect

Skills:

• Apex/LWC Knowledge
• Integration design
• Flow
• Data Model
• Salesforce Reporting
• Service Cloud – Chat/Bot
• Service Cloud – Skill based routing
• Service Cloud – Case Management
• Service Cloud – Knowledge
• Service Cloud – Mobile/SMS (light knowledge only)

Day in the life:

• This is not a hands on keys role. At most you will work in our own dev org to prove out your designs in a POC. 
• A lot of design/story writing, story review/approval for SA/BA stories 
• Ability to work independently. Assigned a feature and a point of contact at client and expected to design the feature(s) 
• Lots and lots of meetings
• 8:15am standup for 45 min each day
• Friday 3pm – Architect team meeting across all work streams
• Program runs in 2 week sprints.
• Perform code review and approval for developer work
• All dev is completed off shore
• Demo work to senior leadership/executives
• Troubleshoot errors in all environments