Position Overview

Skills:

 

  • Apex/LWC Knowledge
  • Integration design
  • Flow
  • Data Model
  • Salesforce Reporting
  • Service Cloud – Chat/Bot
  • Service Cloud – Skill based routing
  • Service Cloud – Case Management
  • Service Cloud – Knowledge
  • Service Cloud – Mobile/SMS (light knowledge only)

 

Day in the life:

 

  • This is not a hands on keys role. At most you will work in our own dev org to prove out your designs in a POC. 
  • A lot of design/story writing, story review/approval for SA/BA stories 
  • Ability to work independently. Assigned a feature and a point of contact at client and expected to design the feature(s) 
  • Lots and lots of meetings
  • 8:15am standup for 45 min each day
  • Friday 3pm – Architect team meeting across all work streams
  • Program runs in 2 week sprints.
  • Perform code review and approval for developer work
  • All dev is completed off shore
  • Demo work to senior leadership/executives
  • Troubleshoot errors in all environments


Want to talk with us about Staffing and Recruiting?

Submit this form, or call us to chat live: +1 (844) 978-6697