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Position Overview

Summary

Our client is looking for an enthusiastic, go-getter Salesforce Administrator to join their team on a contract basis.

Roles and Responsibilities

  • Act as key subject matter expert and administrator for the company’s Salesforce-related technology stack.
  • Advise on the prioritization and execution of enhancements across associated technologies.
  • Maintain up-to-date knowledge of the capabilities and enhancements to the technology suite, including maintaining release updates, Salesforce Admin and Sales Cloud certifications.
  • Create and manage workflow rules, data validation and triggers
  • Accountable for maintaining the data integrity and hygiene of relevant databases.
  • Document and uphold the processes, procedures and tracking of internal functions.
  • Partner with departmental leadership to maintain and enhance the scheduled and ad hoc tracking and reporting of operational and performance metrics.
  • Adhere to best practices for SFDC processes, data governance, administrative process, and user adoption.
  • Provide high-touch customer service to support the leadership throughout the company.
  • Participate in additional projects as assigned.
  • Ensuring optimal performance of Salesforce systems and products
  • Upgrading and configuring Salesforce systems for optimized integration (Installed Package & Certificate Maintenance)
  • Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
  • Updating inventory of employees, including: quotas, utilization targets, location, start dates, exit dates, etc.
  • Building and maintaining custom reports and dashboards.
  • Ownership of the accuracy of real-time, weekly, monthly, quarterly and annual reports and dashboards.
  • Quickly fix bugs and troubleshoot and resolve errors.
  • Project data upkeep and configuration in Financial Force; troubleshooting and bug fixes.
  • Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing, deprecating unused fields.
  • Evaluating and installing new managed package releases, as well as providing training and support.
  • Documenting processes, including error reports and changes to field history tables.
  • Maintaining change request intake and partnering to gain approval and execute approved changes
  • Partnering with development resources to execute enhancements, as required
  • Monthly imports of Salesforce certification data
  • Monthly account purchased asset management

Required Education and Experience

  • Post-high school degree or training required.
  • Minimum of five years’ experience working in a team environment.
  • Certified Salesforce Administrator
  • Expertise in Google Sheets & Microsoft Excel
  • Experience with Salesforce communities, especially Lightning.
  • Experience with Rollup Helper
  • Strong project management skills desired
  • Experience with Copado or other deployment and release management solutions a plus

Want to talk with us about Staffing and Recruiting?

Submit this form, or call us to chat live: +1 (844) 978-6697