Salesforce Business Analyst (Associate)

Summary

Our client is looking for a passionate, relational Salesforce Business Analyst to join their consulting team as an Associate.

Roles and Responsibilities

• Utilize client tools, methodologies and best practices in the selection, planning and implementation of leading enterprise software and analytics solutions.
• Responsible for project work stream delivery, work plan management, analytics, reporting and client interface/presentations
• Collaborate with client staff and leadership while managing and mentoring junior staff
• Create data migration plan, data migration mapping for Data Migration from other CRM to Salesforce.com
• Apply knowledge of the solution definition, design, layout and configuration of the SFDC implementation and related applications
• Recommend cost effective technology solutions for business challenges
• Ensure the on-time delivery of enhancements or modifications to ongoing production CRM systems.

Required Education and Experience

• Bachelor’s Degree in MIS, Computer Science or IT Related
• 2- 5 years of experience in Salesforce.com
• Extensive experience in writing BRD, Functional Specification documents and Process flows.
• Extensive experience in conducting Feasibility Studies, Gap Analysis and Root Cause Analysis (RCA)
• Expert Quality Assurance testing including: functional, integration, system, regression, and data driven testing experience in creating and developing strategic test plans, cases and reports
• In-depth understanding of the capabilities and constraints of the SFDC CRM application
• Experience defining business solutions leveraging SFDC
• Practical experiences in the entire SDLC from solution definition, solution architecture definition to design, development and testing of the SFDC application
• Experience in developing SFDC custom objects and work-flow business rules
• Experience with third-party tools (e.g. SFDC Excel Connector, SFDC Data Loader, etc.)
• In-depth understanding of SFDC toolkit (e.g. Visual force, Apex, Triggers, Chatter, Apex Data Loader, Apex Explorer, etc.)
• Ability to manage work of remote Salesforce Developers
• Should have knowledge in Data Migration and Integration (SSO and web service
• Salesforce.com Certified Administrator and Developer
• Salesforce.com Sales Cloud Consultant desired
• Experience working with Health Cloud, or in the Healthcare industry
• Vlocity experience desired
• Willingness to travel up to 75% (after the COVID-19 pandemic)